LEZIGNEUX - FRANCE - Tel: 033(0)477960119 - email sales: georges.prioux@planetarcheo.com - identifying TVA FR 73 517542130. Manager’s Name: George PRIOUX.
Phone: 033(0)4 77 96 01 19 or 06 22 72 42 27
TERMS OF SALE
Terms and Conditions applicable to distance consumers from December 16, 2009 for PLANETARCHEO SARL - Capital € 6000 - RCS Saint-Etienne 517 542 130 - Address: Impasse du Janeysset - Mérigneux 42600
For all return of a product for any reason whatsoever, the Customer may call us at: 033(0)4 77 96 01 19 or 06 22 72 42 27 or email us sav@planetarcheo.com
The Customer must provide the order number, date and billing number. Before shipment, the customer must obtain confirmation of our customer relations department by calling the telephone number above, and of the appropriate mode of transport. Products must be returned to the following address: SARL Planetarcheo – Impasse Janeysset - Mérigneux - 42600 Lézigneux - France. Return costs are the responsibility of Customer, except for clothing and shoes. For these items, upon your request, we will send you a packing slip back to stick on the parcel. registered letter, the return of the Products at Customer's expense, until implemented by the latter to all its commitments. This clause is accepted in the Order with extension of damages in case of recovery equipment having been adversely affected during the commissioning.georges.prioux@planetarcheo.com
These Terms and Conditions apply to the sale of a Product or Service concluded exclusively by means of remote communication (mail, email, on website, phone) with a Client residing Metropolitan France (including Corsica), in the overseas territories, Switzerland, Germany, Belgium, Holland, Luxembourg, Spain and Portugal. Monaco and Andorra. Any Order placed implies full acceptance of these Terms and Conditions which take precedence over any other clause or provision mentioned in orders, correspondence or other documents exchanged. These Terms and Conditions supersede all previous editions.
PRODUCTS AND PRICES
The Customer is informed that the Products and Services are offered for sale within the limits of their availability. The unavailability of a Product or Service can give rise to any compensation. Products and Services are described in the Catalog. Only information contained on the summary of the order are authentic. The Company reserves the possibility to provide the product or service changes related to technological developments, without incurring any increase in price or deterioration in quality. When ordering, Customer acknowledges the specific Products and Services, and their adaptation to their needs. Prices are quoted in €uros and TTC. The Customer is informed that he will nevertheless applies the TVA tax in force on the billing date of the Order, which is: 19.6%.
Customers (companies) of the European Union that have a tax identification number of the European Union, must specify when their order (No TVA). Without it, we would be obliged to add TVA tax French, which is 19.6%. Exports to other countries (which are outside the EU) are not subject to tax on value added.
Products that bear the logo DEEE with their reference in the Catalogue are subject to an Eco Participation under French Decree N ° 2005-829 transposing the WEEE and RoHS directives. The unit price of the products concerned, which appears in the Catalog, integrates the Eco Participation (in Euros TTC). The prices listed on the catalog do not include shipping charges, which are charged depending of the conditions detailed in the catalog or the purchase order. These costs are charged to the Customer and in addition to the price listed on the Catalogue. For shipping to a country other than the Metropolitan France, DOM TOM, Switzerland, Germany, Italy, Belgium, Holland, Luxembourg, The United Kingdom, Spain, Portugal, Monaco and Andorra, the Customer should consult the Company prior to the Order.
ORDERS AND CONFIRMATION OF ORDERS
Orders will be made using one mode of distance selling given by the Company (mail, email, on website, phone). Upon receipt of the Order, the Company sends an order confirmation to the Customer confirming the availability of Products and Services ordered under the conditions applicable to the mode of distance selling chosen by the Customer for the Order. The Order shall be considered final only after the receipt, by the Company, of the full price of the Order, subject to availability of Products and Services.
WITHDRAWAL
Pursuant to Article L121-20 of the French Consumer Code, the Customer has a period of 7 days to exercise his right of withdrawal without any reasons or incurring penalties, except for expenses back. The period of 7 days is counted from receipt of the Products or confirmation of the Order by the Company for the Services. If the seven-day period expires on a Saturday, Sunday, or holiday, it is extended until the next business day. "Where the informations from the Article L. 121-19 of the French Consumer Code were not provided, the period for exercising the right of withdrawal shall be three months. However, if the supply of such information occurs within three months from receipt of goods or the acceptance of the offer, it starts the period of seven days mentioned in first paragraph "(Article L. 121-20 of the Consumer Code). Upon exercise of the right to withdrawal, the customer is refunded the price paid including delivery charges, promptly but not later than within thirty days from the date on which the right has been exercised. In addition, the amount due is as of right, bear interest at the legal rate in force.
Refund is by check. Customer must specify the method of refund withheld the right of return (section Art. L. 121-20-2 of the Consumer Code).
WARRANTY
Guaranteed products are those which benefit from the warranty-fabric. The implementation of the guarantee is in accordance with the return procedure outlined below. The warranty runs from date of billing. The warranty is limited, according to Customer's option, at exchange, refund or repair when possible and reasonably priced compared to the value of the Product and Service. The warranty is excluded in case of normal wear or damage caused by misuse or nonconforming use of products and services, especially in case of mechanical damage, falling, lack of maintenance. No guarantee shall be payable for the Products or Services listed as not being intended for professional use if they were the subject of an intensive and professional use. In case of request for repair after the warranty period, the Company may establish, at Customer's request, a quote and, after the Customer Agreement and full payment of the estimate in advance, perform repair. Shipment of Product to the Company and the re-shipment to the Customer will be paid by the Customer.
PROCEDURE FOR RETURNS
The returns by due postage will not be accepted. However, the return costs incurred in connection with the exercise of the legal guarantee in conformity with Articles L. 211-4 are borne by the Company and the Customer will be refunded upon request from him.
PAYMENT
Orders are payable in euros, in full and in advance (see the modes of payment in the Catalog). No discount will be accepted. In case of unavailability of a product or service ordered, the Company shall not charge the Customer's account the amount concerned. If the amount of the Product or Service unavailable is debited, the Company will, at the Customer's option, to issue a credit or refund of the amount concerned within thirty (30) calendar days, from receipt of the sum. Payments under credit facilities described in the Catalog or for products or services that require special fabrication time are deemed to be interim and will not be refunded if cancellation of order. All orders with insufficient regulation will be sent in against-refunding of the complement or withheld pending the relevant regulation. Failing settlement of the Order retained after a period of fifteen (15) days, the Company will irrevocably released from all obligations to the Customer without the Customer can claim for any damage as a result.
DEADLINES AND DELIVERY
Delivery is made to the address given by Customer on the Order. Any command that has been confirmed by the Company and paid in full (except in case of unavailability of a Product or Service) is shipped within days of J (before 12 hours) + 48 H in France Metropolitan and J + 8 days for international destinations after receipt of payment, subject to available stock. In case of partial delivery, the Customer will be informed of the delivery of outstanding within 7 days. The delivery of the balance of the Order will be made at the expense of the Company. In any event, the Company undertakes to deliver the balance of the Order within thirty (30) days from the day following payment. In case of exceeding the date of delivery beyond 7 days, Customer may terminate the Order, by registered letter with return receipt addressed to the Company. The Customer will be refunded in the manner provided for the withdrawal.
RETENTION OF TITLE
Customer is the owner of the product after payment of all sums due. Until then, the Customer shall not, without express permission, sell or transfer it. The Company may make such authorization to secure payment of sums remaining due. Notwithstanding anything to the contrary, in case of non-compliance by Customer of payment deadlines, the Company, without losing any of its rights, may require, by a simple
RECEIVING GOODS
Upon receipt of the Products and Services, Customer agrees to unpack the package in the presence of the delivery person or postal worker to see any damage, non-compliance or losses during transportation, in order to make all specific reserves, characterized and motivated, needed to enable the Company to enforce its rights against the carrier. The Customer further agrees to notify, not later than within 72 hours by registered letter with acknowledgment of receipt, the damages or loss, to preserve the possible use of the Company against the carrier. The Company will then charge the replacement of Products or Services non-compliant.
INTELLECTUAL PROPERTY
Reproduction, even partial, of the Catalogue, publication or website of the Company is illegal and constitutes an infringement punishable by law.
COMPUTER AND FREEDOM
The Company warrants that the processing of personal data of the Customer is the subject of a declaration to the Commission Nationale Informatique et Libertés (CNIL : National Commission on Data Protection). The Company undertakes to comply with applicable legislation for the protection of personal data, including the Law 78-7 "Informatique et Libertés" of 6 January 1978 modified. The Customer has a right of access, rectification, modification, cancellation and opposition of the information collected about him with Planetarcheo SARL, impasse Janeysset - 42,600 Mérignas Lézigneux France by a letter or by e-mail :
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GOVERNING LAW AND JURISDICTION
These Conditions of Sale are governed by French law. Conditions relating to consumer protection herein shall not apply to professional customers. Professional Customer must request to the Company the general conditions that apply to him. Any dispute will be submitted to the Commercial Court of Saint Etienne, domicile of the defendant or the applicant chooses, the court of the place of actual delivery of the product or the service performed. |
